Archives for February 2018

Canvas Community

Like many at Georgia Tech, if you are new to Canvas, you are likely new to the Community. Canvas Community is an open forum where users can document and discuss their Canvas experiences and/or access guides and training resources.

The Community is divided into three main areas, in which users can Find Answers, Share Ideas, and Join Groups:

  • Find Answers: A place to ask questions and start discussions, as well as access vital resources such as student and instructor guides, training, and the Canvas Commons, a learning object warehouse that enables educators to find and share resources.
  • Share Ideas: A place to find information on and/or participate in product development.
  • Groups: A place to locate communities of interest within the Canvas Community, wherein one can network and collaborate with other Canvas users.

Anyone can view and search the Community. However, in order to contribute, you must log in. With Single-Sign-On, Georgia Tech users can log in with their standard GT/Canvas credentials using the directions found here.

If you are ready to jump in and learn more about Community, we suggest you begin with the Canvas Community Overview Video and the Getting Started page.

Canvas Support Resources

Did you know you can talk to someone 24/7 about your Canvas questions? Click the Help button inside Canvas (in the bottom left corner). This includes the toll-free number, live chat, and links to self-learning options. All available free to use.

Below is a list of our various Canvas support resources. Please feel free to reach out to support teams via any of these avenues.

Phone Assistance


  • Available 24x7x365

Faculty Support Hotline

  • 1-833-476-1172

Student Support Hotline

  • 1-833-259-8498

Live Chat

Email Assistance

Search the Canvas Community

The Georgia Tech Digital Learning Team


Canvas Help

Canvas is Here

During fall semester 2017, a group of faculty early adopters began using Canvas to help prepare for the general campus release. As of spring 2018, Canvas is available for all Georgia Tech faculty to use.

Should I use Canvas or T-Square?

Since all official Georgia Tech courses in Banner are provisioned in Canvas, use of Canvas for course sites is highly encouraged for summer and fall 2018.

Until T-Square is completely phased out in fall 2018, many students will have courses in both Canvas and T-Square. Therefore, it is important for faculty to inform students at the beginning of each semester whether their course is located within T-Square or Canvas. Faculty can approach this in a variety of ways: by emailing students directly prior to the beginning of the semester, or, if they are using Canvas, by posting a note within T-Square, directing students to Canvas.

So where does that leave T-Square?

T-Square will be available for course sites until the end of 2018. Beginning in January 2019, T-Square will no longer be supported for course sites.

Project sites will continue to be supported in T-Square through December 2019, a year longer than course sites. In the near future, we will provide recommendations of appropriate platforms to use in place of T-Square to support project sites.